• lime!@feddit.nu
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      3 months ago

      “for financial services, press one. for technical support, press two. for goblins, press three. for repairs, press four.”

      • Rhaedas@fedia.io
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        3 months ago

        You forgot the mandatory lead message. “Please listen closely as our menu options have changed.” No, they haven’t. Ever.

        • turtlesareneat@piefed.ca
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          3 months ago

          Also the standard “outdated message you have to listen to twice in entirety despite it not applying to you,” like “Please note, starting June 1, 2021 as a result of the Covid 19 Virus we will be starting social practicing guidelines in our offices” and they repeat a number twice for curbside that hasn’t existed in half a decade.

          • Rhaedas@fedia.io
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            3 months ago

            I’ll bet the cause of that is simple. The one person who knew how to change the message no longer works there, and while that has been mentioned to the higher ups, it’s not a priority so it got shoved into the “to-do” pile.

      • wltr@discuss.tchncs.de
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        3 months ago

        Thanks! I just thought that’s some non-existent thing, which Microsoft invented and nobody needs it ever. Well, that’s not far from your point, I guess. But still. Didn’t know that’s called a phone tree!