I heard once that the reason that those phishing emails are (usually) pretty obvious is because the phisher doesn’t want to accidentally catch a more attentive and careful victim, spend time trying to wire money from them, only for the victim to realize that it’s a scam before following through, therefore wasting the phishers time. The type of person to fall for the Nigerian prince stuff is not common, but they exist and the odds of them paying out are much higher.
wow I hate this meme format
privacy policy
look inside
sells your data
The policy is that you don’t have privacy and that they sell your data.
I had one a about a month ago now that I was actually impressed with how they did it.
I have a Apple account just for the kids Apple devices (required for school). Received an email from Apple support about fraudulent activity and that they’d call at sometimes. I thought that was weird and checked out the email and everything was legit.
Call came in a little early then in the email. They knew all the right details including the case number, sent a verification code to my mobile from a short code SMS “iCloud” and at that point they had me. But only until they asked me to go to a site apple.somebullshit.com. Well apple isn’t going to use a domain that’s not *.apple.com. went there anyway to check and the SSL cert was from Let’s encrypt, apple ain’t using let’s encrypt.
20 years in IT, that’s the closest I’ve been in. Very long time to falling for something.
Thanks for sharing your story! It is very important to get these stories as well, someone who has 20 years in tech so close to getting scammed…
You did the correct thing and kept track of the url etc. on an offday you might not have been so vigilant.
That’s just made me think of something else about the day. Totally coincidental, but earlier in the day I was looking into what permission the Microsoft Company Portal App had on unmanaged Android and iOS devices for a concerned user.
Then I got the email from Apple support and was like WTF‽ Then I realised it was to my private email and went, damn! How’s that timing.
They got you because you’re not familiar with the Apple ecosystem nor their support system. That’s all sus as hell.
You also failed at basic opsec because you allowed them to control the flow of communication.
Was there actual suspicious activity? Did an actual Apple representative ever contact you because it sounds like the whole thing was a phish but you make it sound like they just got the case number and timing when the more likely scenario is that the email was also them.
Totally agree that I don’t know the Apple eco system and that made it easier. It was a legit apple support email. Even compared all email headers with the email I received after I called Apple support and opened a new case. I gave them all the info I could.
It was definitely phishing, I’d even say spear phishing as the knew all of my details without me giving it out. I assume from leaked data somewhere.
I’m pretty sure that they were able to create a support case with me details and scheduled it for that time so they had the case number and knew to call before that time.
Imagine when AI is automating the whole process. Including the phone call.
I know someone who got had by a spearfishing call. They knew all the details about his phone contract, sounded 100% legit. The scammer got thousands of dollars in prepaid SIM cards from his account.
After the police investigation, turned out that the scammer was actually a former employee of the phone company who downloaded a copy of the customer list when he got fired.
This is why even if I think something is 100% legit, if a place calls me asking for anything I tell them I have to check on it and call back. Then I’ll call their known public number and go through that way. I’ve avoided a couple scam situations like this
I’ve done this many times in the past, and not really sure what it was about this call that I didn’t.
That’s just made me wonder how much of a psychological aspects scammers are employing in there scams?
This is literally the correct way to proceed in any inbound communication. Doesn’t matter who it is, the more authority they claim the faster to hang up.
They will try and trigger your lizard brain and make you feel like you must act now.
Honestly this is so simple and effective at stopping these sort of scams dead in their tracks. When you call in to help desk and say “I was just on the phone with your agents about a payment problem” and they don’t see any record, it’ll set off all sorts of alarm bells. Especially if it’s the bank.
So are you saying the original email genuinely was from Apple? If so do you have any idea how the scammers got all that info? And did you ever receive the legitimate call back from Apple?
Yeah it was a legit apple support email and I compared it to the email I received after calling apple and starting a new case to give them all the info I could about the scam.
I assume that got my info from a data leak somewhere.
I’m just speculating but maybe they (scammers) filled out a fraudulent activity form on the Apple site on behalf of the victim and then called before an Apple rep did.
Yeah that’s how I think they did it.
That’s frightening
I get that feeling when I press “report spam” and gmail suggest I “unsubscribe from them”, that that’s exactly what the spammer want, a ping back so they know I’m susceptible, that I’m an engaging fool, and get put on all the lists.
It drives me nuts that I can’t turn off the unsubscribe feature entirely. I’ll use their unsubscribe button once, and if it doesn’t work, then all future emails are getting forwarded back to whoever I gave the email address.
Not sure if emails work the same way, but this is how phone scammers work
If you interact with a phone scammer, send them to hell or do anything at all with them, you just get added to a big lost of people that respond to scam calls and so you get more calls
I try waste as much of their time as possible. It seems I’ve been such a cunt and wasted so much of their time that they have put my number on a blacklist.
I have a work phone and a personal phone. The work phone i answer calls from I known numbers all the time. My contact information gets passed around as part of my business. For a while I had scammers hitting my number 3-4 times per day. I answered and fucked with them every time. A little free stress relief through the day. Now I almost never get them anymore.
My personal phone I have always screened all the calls. It still gets hit with scammers 2-3 times per week.
I guess you are right. There is a list going around of numbers who waste their time.
That’s what I figured too. Make sure to be the biggest pain for them. Seems dumb to put someone that is savvy and not a rube on a list to be called more. I would think the not answering scam calls would get you more calls because they are unsure of you.
I defiantly got onto the call more list at one point but I kept being the biggest pain in the ass and one day they just stopped completely. I once had these one people on the phone for 6hours straight and went through about 4 transfers in the process. They connected with my VM at one point where I was live developing a fake bank website I had passed through from my host. Did u know u can embed the password game into a website extremely easily and conveniently I needed a password reset and needed help. Yes I stole the idea from kitboga.
I don’t have the patience to keep it up for a long time but I barely get any scam calls after pushing the button to talk to someone and then just asking about the plot holes in their script. Like the one claiming there’s going to be a warrant for me, why does the guy need to ask for my name and other information? Why would revenue Canada (of anyone who isn’t a scammer of some sort) ever want any kind of payment in gift cards? I’ll use a tone of voice on the verge of laughter, too.
One time, after I asked, the guy just asked me why I even pressed the button to talk to a person and then hung up. Most of the time they just hang up. Sometimes the English option seems to only be there to make it seem more realistic for those who would pick the Chinese option because the call disconnects right after picking English.
Though more recently I’ve just been hanging up early in the recording when I do get the odd scam call. They might filter that, too, because even the volume of those calls stays low. Which makes sense because even just making the calls probably costs them something, even if it’s just pennies.
Jesus Christ dude. 6 hours?!
Ignoring calls is easy enough. I value my time more.
If I don’t recognize a number I just don’t answer it. No time commitment.
Tbh I see it as free entertainment. Doing dishes and telling some guy that u computer needs a windows update and after he says to click the ignore button 500 times to say u want to update to ensure no scammers can hack you.
Kotboga’s record is around 54 hours. It’s amazing.
They get paid for that time. They literally do not care.
You’re only wasting your own time.
They have to meet a quota… wasting their time means they aint out scamming someone else.
Most scammers do NOT get hourly pay, at least in India, Pakistan, Nigeria, or the Caribbean. They’re paid solely on commission for the money they make for the scam call center they work for, or they work for themself so nobody is paying them.
Also work on the unsubscribe button
At this point, that’s like a default corporate feature.
Yup. Done that one
